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75-5591 Palani Road Suite 3001 Kailua Kona HI 96740

891 Ululani st Hilo HI 96720

Kona: 808-213-6444

Hilo: 808-304-9745

FAQ.

Please contact one of our clinics directly for any other questions or concerns not answered below.

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FAQ
  • How and when do I get my COVID-19 test results?
    Results are typically available 24-48 hours after specimen is submitted to the lab. Clinical Labs of Hawai'i offers an online patient portal where you can access your results directly as soon as they are generated, through their website at https://my.clinicallabs.com/LandingPage.aspx and using the "Register Now" button on the right hand side of the page. This direct portal will generate your results as soon as they are available, and the quickest way to receive a downloadable copy. No news = Good news! Please be patient as there may be delays in processing. You will be contacted immediately should your results be confirmed COVID-19 positive.
  • I think I may have been exposed to COVID-19, what should I do?"
    If you live in the same household, or know you have been in close contact with someone who was confirmed positive for COVID-19 it is advised that you follow proper quaratine procedures and continue to practice social distancing until you can be tested. You should wait 4-6 days AFTER EXPOSURE to a known positive before testing yourself for the most accurate result, UNLESS you are symptomatic any day prior.
  • I'm looking for COVID-19 testing for my staff, is that something you do?"
    Yes! Our experienced COVID-19 mobile units are ready and available to offer vaccination and testing services island wide. Contracts and fees may apply and scheduling is subject to availability. E-mail your requests to: premiermedicalgrouphawaii@gmail.com with as much detail as possible for your inquiry and a staff member will contact you within 48 hours.
  • I got hurt at work and need a doctor, can you help?"
    Yes! Our providers are accepting Hawai'i workers compensation claims in both our Kona and Hilo clinics. Call us at 808-213-6444 today to make an appointment.
  • I'm an employer looking for pre-employment screenings, what do you offer?"
    We are now offering pre-employment physicals and drug screenings subject to availability. Call our office at 808-213-6444 for more information and to schedule an appointment. (Please have job descriptions and physical requirements readily available prior to scheduling)

© 2021 by LNG

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